FAQs


Return Policy:

Please note that all sales are final. All pre-loved pieces come with a story that might contribute to general signs of wear, however, I make sure to describe any obvious flaws that a piece might have, so please read the descriptions carefully. If you have any inquires do not hesitate to contact me.

Shipping:

Ships within 1-3 days of purchase. Expect to receive your package in 5-8 business days within Canada and 8-14 business days within the rest of North America. Please feel free to email me with any questions, or if you are having difficulties at checkout!

Due to the nature of this small shop all sales are finale. Shop profits are continuously rolled back into supplies & fees. I do not offer refunds or exchanges. All packages are shipped via Canada Post, and you will receive the shipping that you pay for. Therefore, it is your responsibility to add tracking and insurance to your parcel if you think it necessary. 

I am NOT responsible for lost or damaged mail. I will not be replacing pieces that have been damaged in shipping unless insurance has been added to your order. This protects my small business and you! In the rare case of these situations please speak with your local post office. Thank you so much for understanding.

Local Pick Up:

I live in North Edmonton, Ab (Claireview). You are welcome to pick up your order at my personal address, however, we can always plan to meetup aswell should that be more convenient. If you would like to pick up your order, select the "local pick up" option at checkout, then immediately contact me, and we will work out a time!